Canned Responses for iPhone

WordBoard is a canned responses app for iPhone that lets you store your best replies and send them instantly from any app. No copying from notes, no searching old threads — just tap the key and your response is in the text field.

It works anywhere the iOS keyboard appears: email, live chat, help desk apps, Slack, WhatsApp, and everywhere else you type.

Why teams use WordBoard for canned responses

• Store full replies, troubleshooting steps, and policy text in one place.
• Organize canned responses into folders by topic, team, or priority.
• Insert any response with a single tap — no shortcut to remember.
• Keep replies consistent across everyone who uses the keyboard.
• Works in every app where the iOS keyboard appears.

What you can store

WordBoard handles any text you find yourself sending repeatedly: support replies, refund and policy statements, onboarding instructions, FAQ answers, escalation scripts, and follow-up messages. You can also use templates with dynamic fields like today's date or a customer name placeholder.

Better than copying from notes

Most iPhone users store canned responses in Notes or a separate doc and copy-paste them manually. WordBoard replaces that workflow with a keyboard that has your replies built in — so you never leave the app you are already in.

Get started

Download WordBoard and set up your first canned responses in minutes. You can also explore the support keyboard for iPhone page or the keyboard with templates for iPhone page.

Need more tips? Visit the WordBoard blog or return to the WordBoard home page.

FAQ

What are canned responses on iPhone?
Canned responses are pre-written replies you store and reuse. WordBoard adds them to your iPhone keyboard so you can insert them in any app with one tap.

Does WordBoard work in help desk and chat apps?
Yes. WordBoard works anywhere the iOS keyboard appears, including Zendesk, Intercom, Freshdesk, Slack, WhatsApp, and email.

Can I organize my canned responses?
Yes. You can create folders to group responses by topic, product, or team so you can find the right reply quickly.

Can I use templates with variable fields?
Yes. WordBoard supports dynamic templates with variables like today's date, so your canned responses can include up-to-date information automatically.

Is there a free canned responses app for iPhone?
WordBoard is free to download and includes 6 keys at no cost. A Pro upgrade unlocks unlimited canned responses and advanced features.

Do canned responses work in iMessage and WhatsApp?
Yes. Because WordBoard is an iPhone keyboard, your canned responses are available in iMessage, WhatsApp, and any other app where you type.